“Virtual Support / Green IT” Although the Information Technology infrastructure is a vital part of any company, it can unfortunately be somewhat costly in overhead if not managed optimally. As an IT professional with more than 40 years of experience, I have been constantly challenged with keeping the IT budget at the lowest possible cost while still providing the best possible service to both management and the end-user community. Less technology downtime can sometimes offer exponential increases in returned productivity. Especially true as in today’s economic climate where prices keep going up but service levels seem to keep going down, many organizations are simply settling for less or choosing less costly alternatives for their support needs. However, the hidden costs of increased frustration, leading to less productivity, could, and usually does, result in decreased revenues overall from the snowball effect of a “monkey wrench” in any system. If something should take an hour to accomplish, there is no need to augment that to four to allow for the various preventable issues that manage to crop up more often than not. Not only has something been put on hold for four hours, it’s now possible another project has been started in that downtime resulting in a further delay of the original task at hand. Hence the snowball effect. If the above scenario sounds familiar, or if you’re simply searching for an IT service provider, please visit our website at www.psrepair.com. We provide “Virtual Remote Support” and “Green IT Solutions” to save your company hundreds or even thousands of dollars while providing expert care of your information systems. We strive to provide the best possible services at the least possible cost. Providing remote support whenever possible allows for an extremely efficient resolution of the problem at hand. This, in turn, leads to less downtime for the user, increased productivity for the company, less fuel consumption for travel (Which assists in the green initiative), and less possibility of delays occurring due to transit. This also allows us to be able to respond onsite only when need be, and to be highly prepared to quickly and accurately resolve the problem when doing so. For more information or to schedule an appointment, please contact us today. We’ll strive to ensure that you’ll be glad you did. John A Hegedus VP Sales/Marketing Progressive Solutions LLC